Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and verifying satisfaction with all client products. Providing back-up support to fellow administration team as and when required and emails. Hire, onboard and train new Client support specialist employees. Assess own performance through necessary. Monitor, coach and develop customer support team members to ensure that they maximise their Skills & Experience: Manage the customer support team ensuring the development and delivery of a
and motivated Business Applications and Process Support (BAPS) Manager to lead their ICT department. This globally. Service Management: Delivering and supporting BAPS services that meet business needs. Project with external support personnel and vendors to ensure cost-effective and compatible support. Training: Training Training support and development personnel on new and existing systems. Team Leadership: Ensuring a motivated
Automation industry has a vacancy for a Software Support Specialist at their Head Office based in Pinetown purpose of process improvement. Document software support activities thoroughly, accurately, and in a timely
This is achieved by monitoring, maintaining, supporting, and optimizing all networked software/hardware Corrective Maintenance team and make sure to fill-in Support ticket tracking tool appropriately Reproduce and components, including hardware and software. Maintains support documentation up to date, Collaborate with network checklists Monitoring and administration tools Support ticket tracking tool – in progress tickets Configuration bulletins 2 years' experience on a similar technical support role IT Infrastructure : OS (Windows, Linux), Virtual
Reference: PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour of the position is for you to support users and offer level 1 support, with the prospect of national responsibilities will be: Support users telephonically (Web Application Support) User contact and communication via SQL. (INSERT, UPDATE and DELETE). Level 1 Support Responsibilities: Response to tickets and helpdesk Creating accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases
looking to extend its marketing and field services support team areas in South Africa. We have a vacancy available system to provide field services and technical support to the company's clients and dealing with new technology
Senior admin Manager-(short term insurance)-support to senior broker HOUGHTON based R25000-R40000 neg Insurance Financial brokerage seeking Administrative support New Business processing Existing Business Servicing vase Senior admin Manager-(short term insurance)-support to senior broker HOUGHTON based R25000-R40000 neg Insurance Financial brokerage seeking Administrative support New Business processing Existing Business Servicing vase Senior admin Manager-(short term insurance)-support to senior broker HOUGHTON based R25000-R40000 neg
The Support Force have an opportunity for an experienced 3rd Line Support Consultant to join our service providing email and telephone based technical support to our vast client base, resolving a wide range range of technical customer issues and escalating support requests where necessary to ensure that queries agreed SLAs. You are the last port of call for the support team so your attitude towards tackling something Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider background
and private clients and handle general customer support.
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We are seeking a highly skilled Switch Support Analyst to ensure the smooth operation of payment
systems. The ideal candidate will provide technical support, perform system maintenance, and ensure compliance