responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
responding and following up on all rescheduled calls and pending information Liaising with the various additional support to the contact centre operations in terms of taking calls, handling internal/external client advantageous Previous experience in cold calling in a call centre environment Own transport Ability to adapt
Call Centre Agents, Umhlanga, North Suburbs. Company Name: Clearcom Pty Ltd. Call centre agents required
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join processes that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
This role requires a seasoned Call Centre Manager, with a strong debt collections background, to join processes that prevent reputation risk to both Group and Clients Ensure SLA ratings with strategy/campaigns/dialler/WFM
technologies needed to operate customer contact centres Demonstrate deep understanding of customer service for a service organization focusing on Contact Centre's and Contact Center key metrics Excel with evaluation understanding of inbound and outbound contact centres & the various data and dialling regulations advantageous Work experience with extensive knowledge of voice, messaging, and email Contact Center technologies technologies including SIP, TDM, CM, Intelligent Call Routing, IVR, Call Routing, WFM, ACD, etc. Extensive experience
experience working at a management level within a Call Centre of a large operation 2 years experienced in managing multiple campaigns preferably within the outsourced call centre environment. Exposure to a full cycle (1 year)
and embrace your passion for Sales with Ignition Group We’re looking for experienced Sales Experts who requirements, get in touch: 6 months of Contact Centre sales or face-to-face sales experience. Excellent
SAICA articles to become a chartered accountant (CA(SA)). Start Date: July 2024 Conducts full statutory Private Companies, Close Corporations and Trusts and group consolidations. Calculates taxes payable by Individuals
training plan. Operates as an account manager for the call center's Operations & Quality functions to understand years Training Manager experience, ideally within a call center environment (including design, development area of training A good understanding of Contact Centre procedures