The Support Force have an opportunity for an experienced 3rd Line Support Consultant to join our service providing email and telephone based technical support to our vast client base, resolving a wide range range of technical customer issues and escalating support requests where necessary to ensure that queries agreed SLAs. You are the last port of call for the support team so your attitude towards tackling something attitude. Our ideal person will be an experienced Support Consultant ideally from a Managed Service Provider
Our client in the Solar industry is looking for a bright candidate to join their team. You will assist the Bussiness Development Manager. Duties and Responsibilities: Technical reviews Prelim costings Review data Assist with quotes Review proposals and designs Daily planning Manage CRM system Assist
are seeking an outgoing, organized, and friendly support professional to join our growing team and provide written communications. Delivering high quality support for our products and services to customers and Creating support tickets and tasks on SAP facilitating the management of customer accounts • Working IT related certificate • Proficient in Microsoft Office • SAP experience – advantageous • Technical problem-solving
looking for an IT Support Specialist to join our team in Cape Town - Hybrid. This role supports the smooth running individually accountable for achieving results through own efforts. Role Description: Supports the running applications. Provides 24 x 7 first-line standby / support for production environments. Creates temporary practices. Communicates effectively regarding support related activities. Participates in software and/or Pro-actively monitors the production environment. IT, Support, Specialist, production environments, OSSP, business
Sales Support Assistant to take charge of professional secretarial, administrative, and support services relevant experience ● Knowledge of healthcare administration Skills ● Excellent computer skills including Self-motivated ● Well presented The post Sales Support Assistant appeared first on freerecruit.co.za
location - two locations available) The Technical Support Technician at the client plays a crucial role in in providing technical assistance and support to customers, internal teams, and field technicians. This service abilities Technical Support: Provide prompt and effective technical support to customers and internal customer interactions and technical issues in the support ticketing system. Customer Service: Guide customers Escalate complex technical issues to senior technical support staff or relevant departments, as required. Follow
ROIs to its stakeholders and partners. IT Sales (Office Bound) Technical Knowledge: Understanding of IT effectively and meet deadlines. IT Sales External Key Accounts manager Prospecting and Lead Generation: Identify delivery schedules, and any additional services or support offered. Negotiation and Closing Deals : Negotiate opportunities. Technical Assistant Network and System Administration Network Configuration: Understanding of LAN/WAN Experience with Linux/Unix and Windows server administration. Cybersecurity Security Protocols : Understanding
Join our dynamic team as a Remedy Support Consultant, where innovation meets impact At the forefront 5 years experience as a Support Consultant Experience in Remedy Administration and Remedy application Indexing, etc. Hands-on knowledge in system administration, installation, configuration and upgrade of Maintenance (e.g. Remedy SC) Password changes (System accounts) Foundation data audit (repair data misalignments)
dedicated and enthusiastic ServiceNow Level 1 Desktop Support Engineer to join our client in the telecommunications provide flexibility between office and remote work. RESPONSIBILITIES: End user support triage and escalation End user support triage and escalation. simple user requests (e.g. over the shoulder support, FAQs) ARMS
About the job The Technical Support Agent will be responsible for delivering exceptional client service complaints from clients. Support Agents deal mainly with inbound technical support and trouble-shooting queries customer services capacity, preferably on a technical support helpdesk. • A strong technical background relating packages • Ability to use initiative and to be held accountable for the escalation and communication of incidents about customer service Salary: On request The post Support Technician Level 1 appeared first on freerecruit