dealer level mandatory Minimum of 2 years in a call centre environment Ability to communicate and interact
requirement) Experience 2-4 years Client Service or call centre experience
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
Glacier product and process knowledge Proven Call Centre management experience will be an advantage
managing, developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and months' experience as a Team Leader / Manager in a call centre environment Completed the in-house supervisory
Industrial Engineering.
record Minimum 2 years work experience in a Call Centre Customer Care, claims or insurance sales Additional
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication
health-related terminology is preferable • Previous call centre or customer service experience is preferable