fuel & lubricant customers. Implement the Fuel & Lubricants CRM (Customer Relationship Management) Management) plan. Introduce lubrication services to customers, including site inspections and site equipment CRM database updates. Manage Lubricant supplier service agreement execution levels. Compliance with internal productive and value adding relationships with customers as well as internal and external stakeholders
fuel & lubricant customers. Implement the Fuel & Lubricants CRM (Customer Relationship Management) Management) plan. Introduce lubrication services to customers, including site inspections and site equipment CRM database updates. Manage Lubricant supplier service agreement execution levels. Compliance with internal productive and value adding relationships with customers as well as internal and external stakeholders
administration specific. Assist with correspondence with customers related to goods in transit control. Assist with adjudication and resolving of customer complaints in conformance with service level agreements. Maintain expenditure. Customer service Maintains effective working relationships with employees and customers to render render highest quality of services. Identifies and solves problems whilst demonstrating a high level of to detail. Flexibility Planning and Organising Customer Focused Communication skills (both verbal and
administration specific. Assist with correspondence with customers related to goods in transit control. Assist with adjudication and resolving of customer complaints in conformance with service level agreements. Maintain expenditure. Customer service Maintains effective working relationships with employees and customers to render render highest quality of services. Identifies and solves problems whilst demonstrating a high level of to detail. Flexibility Planning and Organising Customer Focused Communication skills (both verbal and
system (MS Dyanmics). Assist with any queries customers may have and work with operations in updating daily meetings with operations to improve customer service. Monitor the communication and distribution meetings with customers. Identifying opportunities for extension business growth / insurance / customs consultancy calls per week/ CBR's & QBR's). Focusing on customer requirements and driving continuous improvements annual leave Customer dinners and general entertainment as and when required. Managing customer tenders and
system (MS Dyanmics). Assist with any queries customers may have and work with operations in updating daily meetings with operations to improve customer service. Monitor the communication and distribution meetings with customers. Identifying opportunities for extension business growth / insurance / customs consultancy calls per week/ CBR's & QBR's). Focusing on customer requirements and driving continuous improvements annual leave Customer dinners and general entertainment as and when required. Managing customer tenders and
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations are complete and submitted to HR. To execute customer service initiatives in store and take corrective action action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the
Are you passionate about retail and service excellence? Are you confident to manage a store and lead ensure the efficient operation of the store and service excellence by leading and directing the store operations are complete and submitted to HR. To execute customer service initiatives in store and take corrective action action that results in a great customer experience, drives customer loyalty and achieves club card participation opportunities are maximised. To maintain an awareness of customer trends, demographics and needs and monitor the
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety