Key Account Managers •Assist with resolution of Debtors queries •Ensure clients, Customer Service, Key Service or Key Account Managers of deviations •Report directly to the Client Services Manager The post
of existing clients and accounts
Always offer first class customer service
Providing a variety
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
Responsible for various administrative duties. Primary focus on logging customer complaints and compliments on the internal SEC System and following up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations are completed and sending out the relevant
Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
Team Leader: Client Service, who is accountable for all Laureate Service functions. Your qualifications:
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
EXPERIENCE IN THE LIFE INSURANCE INDUSTRY IS ESSENTIAL Design and evaluate the client experience across various touchpoints in client operations with a focus on enhancing client junctions, communication and improving their new business, servicing and claim journeys. Champion the customer experience
working on an accounting package ( Evolution advantageous)
Managing client accounts using in-house systems (training provided) The post Customer Service Consultant appeared