record all communication from various sites, technicians, and drivers. Ensure customers/Oza Holdings staff
Performing visual inspections and consulting with technicians to determine the necessary services and provide
Performing visual inspections and consulting with technicians to determine the necessary services and provide
ensure timely completion of work Communicate with technicians to relay customer requests and monitor service
record all communication from various sites, technicians, and drivers. Ensure customers/Oza Holdings staff
returns received by Customer Communicate with Technician to repair products Make arrangements for delivery
Performance Areas: •Assist Customer Services and Key Account Manager’s with efficient shipment movement •Responsible •Create status report for Customer Service or Key Account Managers •Assist with resolution of Debtors queries queries •Ensure clients, Customer Service, Key Account Managers are updated with regards to daily shipment •Manage estimates and advice Customer Service or Key Account Managers of deviations •Report directly to the
negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's facing role such as Client Experience or Technical Account Management role IT/Tech related experience Experience
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly
data • Capable planner • Basic understanding of accounting fundamentals • Ability to learn and adapt quickly