market trends and generate more sales.
proficiency in Office 365, experience with Account Management and strong Sales and Customer Service. DUTIES: Management / Project Lead. Microsoft Office 365. Account Management and collaboration. Business and sales acumen Professional. Responsible and accountable. Time and Stress Management. While we would really like to
contractual communication is in place via the Key Account Managers
· Ensure PER reports are produced timeously
Client Feedback is effective
· Manage Key Account Managers and responsible contract persons to effect
business strategy is executed via the Key Account Managers
Grow Clients and new Business/Contracts·
/>· Provide oversight and guidance to Key Account Managers during tender/bid compilation
Develop
meeting SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets
Administer Active Directory environment, including account management, group policy creation and management, and Manage the ERP system to provide support, user account management, maintenance, and enhancements. IT User Support:
pending tickets etc) Smarttrack, livechat account creation, management and support Anti-Virus management and support Microsoft Outlook SMTP account setup Microsoft Office setup Management and maintenance of all IT equipment equipment User software installation IT software account management Setup of Desktop/laptop for new staff Key
satisfaction. -Collaboration with Team Leads and Account Managers: Work closely with the Customer Care Support Support Team Lead and Customer Care Account Managers to align technical support activities with overall customer
tickets etc) • Smarttrack, livechat account creation, management and support • Anti-Virus management • Microsoft Outlook SMTP account setup • Microsoft Office setup • Management and maintenance of all IT User software installation • IT software account management • Setup of Desktop/laptop for new staff •
degree A background (2 years) in buying, account management, product management, project management, Excellent presentation, organization and account management skills Able to prioritize and manage multiple
degree A background (2 years) in buying, account management, product management, project management, Excellent presentation, organization and account management skills Able to prioritize and manage multiple