Field Support Engineers to join our team and provide on-site technical support and assistance assistance to clients or customers. As a Field Support Engineer, you'll play a crucial role in ensuring clients receive timely and effective technical support, thereby contributing to the overall success of resolved remotely is redirected back to the remote support team.
Sales Support Team Leader to join their team. You will manage a team of Sales Fulfilment Consultants Grade
into Africa, requires an experienced Customer Support Agent. This position is based in Midrand. Please industry experience. Matric and 3 years Customer Support / Internal Sales experience is essential Experience orders received by the customer and the Sales Consultant Replace medical consignment stock used Action transfers done by Sales Consultant Checking stock availability for Sales Consultants Applying transfers Removing
PURPOSE The VIP Support Engineer (is the first point of contact for VIP's in request of support via Telephone/email Telephone/email or Automation. The VIP Support Engineer will proactively check the health status of VIP hardware timely fashion. The engineer provides desktop support, such as password or account related queries, Outlook logged request or incident. Provide first line support for VIP's facing challenges and try and resolve monitoring and analysing incoming calls, problems and support requests. Use the required dashboards or views
our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 IT Support Technician Minimum of three years of relevant experiance in IT support. 2. Possession of a valid driverws license and Midrand or Sandton Tier 2: Desktop support, Application reloads, remote support, Laptop and desktop setups and
seeking a Junior Support Engineer to join their technical support team. The Junior Support Engineer will weekends. Responsibilities: Provide technical support and troubleshooting assistance to customers via resolving technical issues Collaborate with senior support engineers and cross-functional teams to escalate with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
full-time basis as a Virtual Assistant role - Business Support Executive (BSE) at the Centre of Excellence (COE) administrative tasks for our clients, with a focus on supporting digital marketing and Sales teams with activities within a shared team (pod) structure, providing support to a variety of stakeholders with varied operational responsible for executing the stakeholder requests, supporting their needs and any internal business operation structure to support each other and your stakeholders. The pod structure allows for support and cover within
seeking a Senior Support Engineer. The role is shift-based weekends and involves supporting business infrastructure Responsibilities: Provide expert-level technical support and troubleshooting assistance to customers via base or ticketing system Mentor and coach junior support engineers, providing guidance, training and knowledge performance Perform post-resolution follow-ups to support requests Reinforce SLAs to manage end-user expectations with cross-functional teams, including Senior Support Engineers, Principal Engineers, Network Engineers
Minimum Requirements: - Min 3 years in a technical support role (Smart home industry preferred) - Strong IP
Reference: NES018295-KOMU-1 Support Engineer - Gauteng Well established Technology Company with range value offerings is looking to add and experienced Support Engineer to their team in Gauteng The purpose of be responsible for managing pre- and post-sales support of broadcast products and solutions. Responsibilities: Technical Product Support Resolve customer product/system issues Installation & support of Imagine solutions: continuous improvement Support on large projects during implementation & continuing support during live migration