interfacing with: Passengers ○ Passengers who use the contact center are generally those who are not comfortable weekly processes as outlined in the Contact Centre Processes Use the Contact Centre Scripts to complete calls looking for: A minimum of 5 years experience in a contact center role Excellent written and verbal communication
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder
Contact Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities learnership opportunity.
Service Advisor duties
Good computer (DMS) and admin skills
Fully bilingual (English & Afrikaans)
A stable work history
Reliable and contactable references
You will need
payslips or commission sheets
Astor
English Language.
Excellent interpersonal and admin skills.
Ability to work shifts.
A stable
stable work history.
Reliable and contactable references.
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Certificates (Matric or equal)
Astor
preferred)
A stable work history
Contactable references
You will
yourself
Astor
(Preferred)
A stable work history
Contactable references
You will need
and/or Commission sheets
Astor
knowledge of a DMS
A stable work history
Contactable references
You will
License
Astor
individual who will serve as the primary point of contact for their customers, ensuring their needs are met Friday. REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise
individual who will serve as the primary point of contact for their customers, ensuring their needs are met Friday. REQUIREMENTS: Matric and minimum three years admin, data order processing experience Ability to liaise