community at all levels, from facilitating design workshops and conducting end-user training to leading presentations business processes. Experience in facilitating workshops with business users (up to executive level) to
improve underperforming systems. Facilitate Workshops: Lead workshops to capture user requirements and stories
community at all levels, from facilitating design workshops and conducting end user training to leading presentations processes.
criteria:
relating to IT · Experience in Office 365 and 365 admin centre (End to End Support) · Good knowledge on
Investigate anomalies in the code 4. Documentation and admin a. Document development b. Release process documentation
including (but not limited to): Salesforce, Engage admin and merchant portals, 3rd Party SP Portals, BI & or Marketing (NQF Level 7) advantageous 2 Years admin or support experience in a Fintech / IT service
Build baseline solution (Base Config) Perform workshops and Demo functionality to user group Configuration
content, drawings, parts or BOMs.
Manage workshop BOM and job changes.
Audit BOMs and liaise
analysis Solicit requirements through interviews, workshops, existing systems documentation or procedures