Introduction Our client offers transport services across South Africa, specializing in efficient on-carriage Town, Durban, and Johannesburg, as well as direct customer delivery. They're leaders in global supply chain required acquittals Completing customs bill of entries and submission of customs excise accounts Verifying bill of entries for customs purposes and acting as SACD representative during Customs inspections Managing detained cargo and supervising/developing Bond/Custom staff Liaising with clients regarding workload
depth knowledge of all customs legislations and acts, in order to process all customs documentation. Prepare accordance with client's physical shipments & customers SLI, volume, value of goods, country of origin consignment progress. Coordinate shipping with customs agents locally Coordinate with clearance agents a fast paced culture, have a positive outlook. Service Excellence - Must be the best at what they do and flexible, customer focused, feel the need to constantly improve, provide top quality service, attention
solving queries etc. in order to deliver exceptional service within clients' SLA. The ideal candidate would should be able to communicate fluently in both Afrikaans and English. The ideal person should be prepared preparation for the division/depot. Client Service: Service Culture – Deliver within SLA; Partnership Proven track record of managing portfolio of customers. Computer Literacy (MS Office Suite – Excel, Word Must be alble to communicate fluently in both Afrikaans and English. R28 000 to R35 000 per month ctc
commitment to providing superior customer service to internal and external customers
requirements
with own Transport and own Accommodation Must speak Afrikaans & English R9000 - Monthly
with own Transport and own Accommodation Must speak Afrikaans & English R9000 - Monthly
requirements Well spoken, ability to speak and understand Afrikaans an added advantage Above average computer
operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR company's ways of selling is adhered to by Sales Reps Monitor and manage expenditure within flexi budgeting Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards