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Agent Telkom Direct Jobs in South Africa - Page 5

Jobs 41-50 of 92

Team Leader Cape Town

 CareerboxCape Town Region

developing and motivating a team of call centre agents. Responsibilities KRA / Main Outputs and Responsibilities operating rhythm by providing daily direction and communication to agents to ensure that daily and weekly to escalated customer issues from Agents Continually evaluate agent performance and conduct regular quality processes and procedures are adhered to. Coach Agents on issues arising during the course of operations work problems providing appropriate coaching, direction and resolution Respond appropriately to daily


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Call Centre Supervisor

Cape Town City Centre

ensuring that agents meet performance targets, providing coaching and training to improve agent performance e and manage a team of call centre agents.

  • Monitor agent performance and productivity levels
  • Provide ongoing coaching and training to agents to improve performance and customer service skills performance evaluations and provide feedback to agents.
  • Develop and implement strategies to improve


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  • Contact Centre Consultant NEW

     Clicks Group LimitedRoodepoort

    Drive efficiencies · To monitor inefficiencies and agent performance. Key Performance Areas: • To receive e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance Supervisor as required in terms of UPD SOPs. • Duties: Agent performance, time keeping and quality assurance log (UPD online and e-mails) • Ready time (the agent is required to be logged onto BCT for 6.5 to 7 hours time (agent is required to be at work 15 minutes before the start of their shift) so that the agent is prepared


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    Contact Centre Consultant Roodepoort NEW

     Clicks Group LimitedRoodepoort

    Drive efficiencies · To monitor inefficiencies and agent performance. Key Performance Areas: • To receive e-mails in line with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance Supervisor as required in terms of UPD SOPs. • Duties: Agent performance, time keeping and quality assurance log (UPD online and e-mails) • Ready time (the agent is required to be logged onto BCT for 6.5 to 7 hours time (agent is required to be at work 15 minutes before the start of their shift) so that the agent is prepared


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    Uk Team Leader Market Related

     CareerboxSouth Africa

    the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have


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    Team Leader Durban

     CareerboxSouth Africa

    the Role: The role is to support Customer Service Agents in delivering exceptional customer experience to performance managing, developing, and motivating agents. Competencies, Skills and Abilities: Must have


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    Tour Consultant - German Speaking

    South Africa  R20 000 - R25 000

    duties.
    Accurate timely quoting to clients and agents
    Attention to detail and strong administrative


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    Tour Consultant

    South Africa  R20 000 - R25 000

    duties.
    Accurate timely quoting to clients and agents
    Attention to detail and strong administrative


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    Operations Manager/industrial Engineering

    Pretoria  R50 000–R65 000 per month (addtionally a 13th cheque is provided,pension and risk benefits)

    focus on the operational landscape, analytics, agent performance, customer satisfaction, and overall


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    Customer Service – Uk Work From Home

     Phone AngelsLimpopo

    Average upsell retention commission: R4,000 Average agent take home after probation: R13666,67 About the company: customer service and we are looking for three new agents to join our team. The role requires that you respond


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    Average Annual Salary

    for Agent Telkom Direct jobs in South Africa
    R 300,000

    No. of Jobs added in the last week

    for this search.
    18