escalation point for support supervisors. Coach agents/technical staff when problem areas are identified Meticulous, with high attention to detail • Good inter-personal skills
through internal programs, traineeships, study loans, and professional coaching for managers. Comprehensive
code and unit tests within the prescribed SA Home Loans technologies Comply with coding best practices,
UK is looking for a technical Customer Support Agent to join their team remotely Roles and Responsibilities
Our client is an agent of positive change in the global financial landscape. Without boundaries, they
ence, feeling of ownership, and attitude of an agent of transformation.
Proactivity in
JHB001861-Chris-1 A client operating in the short-term loans sector is seeking to recruit a SENIOR SOFTWARE DEVELOPER
nce improvement plans which will also include personal development plans (linked to Performance management) -Ensure that escalation management is done by Senior Agent(s). Address limited number of escalations. Process
Database administration and support globally. Agent and Rate Management. Maintenance and development