client is a leading provider of vascular care services, specializing in the treatment of venous.
insufficiency seeking dedicated individuals to join our team as Customer Care
Representatives. If you possess excellent
Position Overview:
As a Customer Care Representative, you will play a crucial role primary
responsibility will be to ensure exceptional customer service through effective communication, technical ability to multitask efficiently. A background in Sales is an added advantage.
Key
Responsibilities
identify and understand customer needs, delivering a first-class customer service while remaining committed committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses promptly address customer inquiries. Provide customers with comprehensive product and service information operating system to identify, investigate, and resolve customer issues. Maintain detailed call logs and generate generate reports as needed. Assist frustrated customers and escalate issues to team leaders when necessary
looking for customer services experienced candidates. Resolve customer issues Responding to customer reviews reviews Asking for customer feedback Answering customer queries Improving overall customer satisfaction Interpersonal Interpersonal and customer service skills. Analytical and problem-solving skills. Multitasking and organizational emails daily. Ability to share work among a customer service team. Attentiveness and patience.
GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English, will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
GAMING/GAMBLING SECTOR We are looking for a Customer-oriented Service Sales Representative, fluent in English, will report directly to the Team Leader and Customer Service Manager. Key Duties and Responsibilities: clients to forge trust, loyalty, and superior service to enhance the clients gaming experience. Work environment including night shifts. Knowledge of customer service principles and practices. Numeric, oral, and pressure. Desired Skills Customer Service Agent Customer Service Principles Customer-oriented Promoting Outbound
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or Previous experience having worked within an Internal Sales Administrator role is preferred for the role. Previous candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or Previous experience having worked within an Internal Sales Administrator role is preferred for the role. Previous candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing
Matric and 3 years Customer Support / Internal Sales experience is essential
Experience in a Medical
/>Duties
Attend to sales order for various hospitals or medical practices
customer
Generating quotes
Preparing pro-forma
tender pricing
Process sales orders received via emails within our Service Level Agreement of 24 hours
Liaising with customers telephonically and via email
Deal with Sales Reps regarding order