high-quality service delivery to customers. Maximising service sales and profitability by creating customer confidence providing quality service. Key Performance Areas: Manage and monitor labour sales and workshop profitability (technical) problems accordingly Evaluate all serviced vehicles (technical) and assist in ordering parts housekeeping within department Manage training of all service staff Provide feedback to all workshop staff on
Business Development Manager - Premium Brand Vehicle Sales Executive - Cape Town Our Client in the Automotive be 18 years or older. A formal qualification in sales or business will be an added benefit Proven working Manager, Vehicle Sales Executive or a relevant role is non-negotiable Proven sales track record is a a MUST Experience in customer support is a plus Proficiency in MS Office and CRM software, where applicable management and planning skills Strong experience in sales, dealerships, social media is a plus Duties and
Objective: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals Responsibilities: Prepare for the arrival of the customer Taking care of customer at initial consultation upon arrival control systems Liaise with customers on regular basis throughout service Ensure accurate invoice payments payments Vehicle hand over Customer follow – up and reminders Requirements: Senior Certificate Grade 12
Objective: To strive in providing customers with a professional service experience whilst ensuring adequate communication between customers, parts and service departments in achieving customer satisfaction goals Responsibilities: Prepare for the arrival of the customer Taking care of customer at initial consultation upon arrival control systems Liaise with customers on regular basis throughout service Ensure accurate invoice payments payments Vehicle hand over Customer follow – up and reminders Requirements: Senior Certificate Grade 12
and Validation: Verifying warranty coverage for customer repairs by reviewing warranty terms and conditions conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty criteria manufacturers, warranty providers, service advisors, technicians, and customers regarding warranty-related issues reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries and and warranty repairs. Resolving customer complaints and ensuring customer satisfaction. Compliance and Reporting:
to ensure customers' overall experience exceed their expectations and that excellent service is consistently experience - preferably premium brand Computer Literacy Customer focused Driven and goal orientated Key Performance efficiently and upselling where possible Diagnosing customer problems, providing appropriate solutions and acquiring the knowledge to serve customers' needs To support the Service Manager and Foreman with tasks
to ensure customers' overall experience exceed their expectations and that excellent service is consistently experience - preferably premium brand Computer Literacy Customer focused Driven and goal orientated Key Performance efficiently and upselling where possible Diagnosing customer problems, providing appropriate solutions and acquiring the knowledge to serve customers' needs To support the Service Manager and Foreman with tasks
and reconciliation Handle customer inquiries and provide exceptional service Support administrative tasks effectively Exceptional communication and customer service skills R 15 000 - Monthly plus Provident Fund
join their their team. Responsibilities: Assist customers with inquiries, reservations and rental agreements ensure seamless operations. Provide excellent customer service both in person and over the phone. Requirements:
Detail-oriented with a commitment to quality and customer satisfaction. Effective communication skills, activities, including repairs, maintenance, and servicing of vehicles. Allocate tasks and resources to technicians productive working environment. Coordinate with service advisors and parts department to ensure smooth smooth operations and timely delivery of services. Please note only candidates with the required experience