scope by managing the end-to-end process through all project phases. KEY RESPONSIBILITY AREAS Project Operations, including all the infrastructure disciplines; Networking, Technical Support (all platforms including
Responsibilities: Supervision, management, and maintenance of All IT technical infrastructures, specifically related processes. Ensure optimal use of all IT resources, mainly shop-floor. Assure all procedures, (Security patching
the flawless execution of projects. Ensure that all projects are delivered on time, within scope and Developing project scopes and objectives, involving all relevant stakeholders, and ensuring technical feasibility analysis. Manage the relationship with the client and all stakeholders. Will be responsible for developing
(CTO) will provide sound technical leadership in all aspects of our business as well as develop and maintain leading all aspects of the Group’s technology development. The position will include overseeing all technical and monitor development teams’
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work queues Performs operational tasks to resolve all incidents/requests in a timely manner and within when they occur, and logs all such incidents in a timely manner Captures all required and relevant information immediate resolution Provides second level support to all incidents, requests and identifies the root cause tasks to be carried out in the next shift Escalates all tickets to seek the right focus from CoE and other initial triage or troubleshooting Leads and manages all initial client escalation for operational issues
applications being developed would be an added advantage All elements that make up the Forex IT infrastructure resolution Interfacing across all teams involved in the project as needed i.e. all applicable stakeholders understood by all stakeholders and which is at the appropriate level of detail Ensure that all requirements Wiki Ensure all artefacts delivered are peer and stakeholder reviewed regularly Ensure that all work is of standard Ensure that all deadlines are met for any work committed to Ensure that all work done meets customer
responsible for ensuring the successful delivery of all assigned projects relating to the set-up, implementation full range of Company products and services sold to all customers. The incumbent is also responsible for this in line with the agreed proposal (including all tasks and deliverables) to ensure that the objectives Draft realistic projects plans that incorporate all technical and non-technical tasks, Facilitate the successful completion of the project, Ensure that all team members and stakeholders are aware of what the
functional at all times therefore contributing to the staff productivity and improving the quality of all outputs degree of customer service for all support queries and adhere to all IT Service Management principles orientation Strive to meet and exceed expectations at all times Ability to communicate well Demonstrate good
support to the finance and property departments in all technical aspects of power billing related matters are never compromised and technically operational all of the time. Lead, plan and oversee the testing, DC billing meters. Provide technical support on all metering and billing related matters. Design and management in all billing and metering activities and support the management team with all related requirements
to handle and prioritize multiple tasks and meet all deadlines