Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Setting Through Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
Manages the Contact Centre business unit to ensure effective donor recruitment and customer service delivery contact channels. Responsible for staffing, budget management, implementing strategy and maintaining quality for optimal blood collections and stakeholder management. 1.Strategic Planning And Objective Setting Through Senior Manager: Donor Relations, Marketing, and Communications department and zone management to develop level agreements with various departments. 1.4 Manage activities to ensure that the Contact Centre operating
functions, quality and administration. Key Performance Areas: Operational Duties SHEQ duties Admin functions Interpersonal: Customer Service Orientation Conflict Management Teamwork Communication Prof. technical: Technical Practice thinking Leadership: Practical Execution Management Motivating people Equity Statement: 1. All applications
functions, quality and administration. Key Performance Areas: Operational Duties SHEQ duties Admin functions Interpersonal: Customer Service Orientation Conflict Management Teamwork Communication Prof. technical: Technical Practice thinking Leadership: Practical Execution Management Motivating people Equity Statement: 1. All applications
emergency calls for both SANBS and NBI. Key Performance Areas: Undertakes the maintenance, repairs and installation of SHEQ regulations and legislation in the work area. Special Requirements: Overtime as and when required
proficiency tests and store them in designated areas at the correct temperature. 1.4 Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste Maintenance 2.1. Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking proficiency tests and store them in designated areas at the correct temperature. 1.5. Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste
proficiency tests and store them in designated areas at the correct temperature. 1.4 Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste Maintenance 2.1. Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking proficiency tests and store them in designated areas at the correct temperature. 1.5. Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste
proficiency tests and store them in designated areas at the correct temperature. 1.4 Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste Maintenance 2.1. Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking proficiency tests and store them in designated areas at the correct temperature. 1.5. Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste
proficiency tests and store them in designated areas at the correct temperature. 1.4 Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste Maintenance 2.1. Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking proficiency tests and store them in designated areas at the correct temperature. 1.5. Dispose of waste place medical waste containers in the designated area daily for removal and disposal by the approved waste
Registered Student Technologists Key Performance Areas Operational objectives Specialist Technical functions