International Company with CT based support team Core deliverable of this role is functional testing work hours out of standard 8 to 5 role so as to support International Clients
Position: Junior Internet Software Helpdesk Support
Location: Edgemead (Of you have a minimum of 2 years internet software support experience and is familiar with Radius Manager in internet support role
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2nd Line IT Support – Montague Gardens, Cape Town – R30 000 to R40 000 based on qualifications and Experience to join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play play a crucial role in providing top-notch support to both our internal staff and external customers. The go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day tasks companies, as well as supporting our valued external customer base. Remote IT Telephone Support for customers
CLIENTS' OFFICES IN SOMERSET WEST, WESTERN CAPE. The Support Engineer plays a critical role in the operational delivery of IT support and management services. Core Responsibilities -Technical Support and Troubleshooting: Troubleshooting: Provide first-line support to customers, addressing and resolving technical issues with efficiency Customer Care Support Team Lead and Customer Care Account Managers to align technical support activities resolutions. Contribute to the development of support documentation, knowledge bases, and FAQs to assist
Tier II Support Engineer (JB4336) Cape Town or Johannesburg (Remote) R16 - 25 000 per month, CTC Permanent Overseeing infrastructure elements such as server hardware and virtualization technologies. Implementing documentation. Please do not apply using Scanned CVs, no supporting documentation is required at this point, this Overseeing infrastructure elements such as server hardware and virtualization technologies. Implementing
IDEALLY SUITED TO A 3RD AND 4TH LINE TECHNICAL SUPPORT CANDIDATE WHO RESIDES IN THE WESTERN CAPE AND HAS Experience Extensive technical third- and fourth-line support experience in a large organization in relation Significant experience of implementing, managing and supporting End User Workspace solutions in a demanding environment detailed application and tenant knowledge to provide support and configuration, as appropriate. The End User in tickets. Leading on specialist fourth line support, and the design, implementation and documentation
for a Desktop Support Technician , in Cape Town. Responsibilities: Remote user support to users across (South Africa and Namibia) General support of end user computing for hardware, networking, printing, application boardrooms equipment. Set up and preparation of hardware for distribution to users. Achieve expected SLA SLA and quality requirements and KPIs to support client contract objectives. Excellent verbal communication deliver remote or telephonic support. Effective time and call management to support contractual objectives
unity. What you will be doing: Deliver technical support with efficiency, reliability, professionalism, adherence to service level agreements (SLAs). Provide support for hosted services, solutions, and associated open and effective communication throughout the support process to keep stakeholders informed. Embrace visit our website - www.parvana.co.uk Technical Support, SQL, PostgreSQL, Web Servers, Cloud Environments
customer-centric & solutions-driven Software Support Technician is sought by an innovative Software to the Courier sector. You will be expected to support the customer base with any application based technical experience in a similar role including 1st Line Support, Customer Service, Call Centre experience, basic software related queries / problems in first line support environment. Manage customer databases, check for related certifications. Customer relations, 1st Line Support and Call Centre experience. Experience with a ticket
looking for a 3rd line Support Engineer with at least 3-4 years' experience, support their client remotely opportunities to get involved in not just technical support, but also project work, maintenance, upgrades, DUTIES: Provide 1st to 3rdline support via email, phone, and remote support to their client's based in the services. (SA) Troubleshoot and fix various IT hardware related issues, including liaising with 3rd vendors Be willing to work flexible hours to provide support for clients in the UK, SA Europe, US, and Asia