Please apply online. FROGG Recruitment We offer Medical Aid Contribution, Provident Fund Contribution
Please apply online. FROGG Recruitment We offer Medical Aid Contribution, Provident Fund Contribution
& Remuneration
R30K to R40K CTC including Medical Aid and Pension.
Midrand Salary: R22 000 – R30 000CTC (inclusive of Medical Aid and Pension Fund) Minimum Requirements: Grade for new large-scale opportunities. We offer Medical Aid Contribution, Provident Fund Contribution
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
-
/>- Keep users posted on the progress of their calls.
- Ensure that there are no comebacks on work
remote/satellite customer call-outs (hardware, software and network calls).
- Provide telephone
preparation and submission of Regulation reports.
- Aid in the development of functional reporting systems
management decisions.
Stakeholder Management
- Aid in proactive and progressive relationships with key
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure preparation and submission of Regulation reports. - Aid in the development of functional reporting systems inform management decisions. Stakeholder Management - Aid in proactive and progressive relationships with key
troubleshooting system faultsBenefits
system faults Salary / Package R30000 Benefits Medical Aid Pension/Provident Performance bonus
application support; NetSurIT Cloud operation security centre). Computer builds (standard company build policies) offices across SA (remote configuration). Covering calls for other office facilities such as connectivity office connectivity; phones). Record and analyze IT calls logged and determine patterns to pro-actively assist within budget, liaising with landlords/property agents, reviewing lease agreements, etc. Assist with office