irregular and may include weekend duties and night shift • Required to live on site
experience in a Call Centre environment to join their team on a 3 year contract The contact centre service will Telephonic support (both inbound and outbound). Walk-in centre face to face support. Instant Messaging/AI Support
Rotating shifts: 1 week day 7:00 – 17:00 & 1 week night shift 18:00 – 06:00 Salary: R120.00 per hour
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Other: • Working hours: 15:00-02:00 • Working shifts, four shifts a week (Monday to Saturday) • These working AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Other: • Working hours: 15:00-02:00 • Working shifts, four shifts a week (Monday to Saturday) • These working AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
appropriateness. The role is performed in a contact centre. Key requirements: Enrolled Nurse with SANC. Minimum accomplish member satisfaction. Deliver an effective call centre service in order to achieve member satisfaction authorised cases. Telephone etiquette, Answering calls in a way that achieves member satisfaction. Verifying your CV to response "at" mvgrecruitment.co.za or call us on 0860 100 684. Supporting documents required:
Responsibilities:
be comfortable working in a fast-paced high call centre environment.
Key Responsibilit Responsibilities:
Skills and A
Pretoria. Responsibilities: Optimize the contact centre environment with a strong focus on the operational BEng Industrial Engineering. 3 years in Call/Contact Centre. 2 years Management. Remuneration: R50 000
Management – Must be willing to work 12-Hour shifts (Day or Night) The post Operations Manager appeared first