administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day functions duties as assigned by the company from time to time Matric FAIS Compliant Customer Service Certificate RE5 typing skills Able to manage inbound and outbound calls promptly Always demonstrate an elevated level of
Align with and drive Parts PDC (Parts Distribution Centre) daily service level goals and operating plan. support functions. Senior Certificate (Grade 12-Matric) compulsory. Parts OEM related courses and training
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong motivate a team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
and quantitative targets. Anticipate and handle call escalations when necessary. Devise strategies to Maintain comprehensive call logs and reports. Keep records of all conversations in the call center database Measurement: Measure performance using key metrics such as call abandonment and waiting times. Ensure adherence Qualifications and Skills: Proven experience in a call center or customer service role. Preferable Strong motivate a team to achieve targets. Proficient in using call center software and related technologies. Problem-solving
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with tasks as and when required. Minimum Requirements: Matric Certificate with Mathematics Computer Literacy
inquiries into Sales by answering inbound telephone calls. Promote and sell Company world-class products with tasks as and when required. Minimum Requirements: Matric Certificate with Mathematics Computer Literacy
working in a telephone or e-mail-based contact centre. Great attention to detail. The post Customer Service
Handling of financiel queries for the department Matric 5 Years Management experience within Operations/Truck
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