The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related correspondence queries per day within a 24-hour turnaround time. Maintain and update your daily workflow queue for To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records
ðð Join Our Dynamic Client Contact Centre Team! ðð
Are you ready to embark on
Position Available: Inbound Client Contact Centre and Correspondence Administrator
Job
our valued policyholders and brokers via inbound calls and web touchpoints to deliver exceptional service
AFTERMAKET AUTOMOTIVE PARTS SALESMAN POSITIONS ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE WILL Previous parts salesman experience essential. Young and energetic salesman with Automotive Spare Parts Sales experience. Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level current and prospective customers relating to all parts being sold over the counter, online, or any other cvdatamweb.co.za Subject: " AFTERMAKET AUTOMOTIVE PARTS SALESMAN ” If you are not contacted within 2 weeks
GOODWOOD PARTS SALESMAN ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE WILL BE CONSIDERED CLEAN ITC CHECKS WILL BE DONE. Appointment: Permanent, full-time position. Area: Goodwood, Cape Town, Western Cape Previous parts salesman experience essential. Extensive knowledge of vehicle replacement parts. Customer current and prospective customers relating to all parts being sold over the counter, online, or any other to E-mail: cvdatamweb.co.za Subject: " Goodwood Part Salesman ” If you are not contacted within 2 weeks
OTTERY PARTS SALESMAN (Automotive industry exp) ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE WILL SHORTLITED APPLICANTS. Appointment: Permanent, full-time position. Area: Ottery , Cape Town, Western Cape Previous parts salesman experience essential. Young and energetic salesman with Automotive Spare Parts Sales experience. Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level current and prospective customers relating to all parts being sold over the counter, online, or any other
GOODWOOD PARTS SALESMAN (Automotive industry exp) ONLY CVs WITH AUTOMOTIVE PARTS SALESMAN EXPERIENCE SHORTLITED APPLICANTS. Appointment: Permanent, full-time position. Area: Goodwood, Cape Town, Western Cape Previous parts salesman experience essential. Young and energetic salesman with Automotive Spare Parts Sales experience. Extensive knowledge of vehicle replacement parts. Customer service. To provide an exceptional level current and prospective customers relating to all parts being sold over the counter, online, or any other
an experienced Client Contact Centre Administrator. The contact centre is responsible for the inbound policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related correspondence queries per day within a 24-hour turnaround time. Maintain and update your daily workflow queue for To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records
opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking Client Service and Retention Consultants, will be part of the Leadership team, and will report directly Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity query response times and Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous
opportunity for a Client Services Team Leader. As part of our exciting growth, we are currently seeking Client Service and Retention Consultants, will be part of the Leadership team, and will report directly Client satisfaction ratios Consistent focus on First Call Resolution Ensuring work, task quality and integrity query response times and Maintaining Service Level Agreements Ensuring acceptable talk time and phone availability Tertiary qualification advantageous 2 years' Contact Centre Leadership experience Passed DC exam advantageous