supportive work environment – employees are at the centre, we value every individual and support initiatives
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
regulatory changes, and best practices Mentoring and coaching junior team members to foster their professional
developed within the external Clients Company Agile coaching experience advantage PSM I or II, CSM, CSP experience
office Answer, filter, and route incoming phone calls Receive, sort, and distribute daily mail/deliveries
Reference: NPr000909-SDU-1 Calling all Financial Managers in Gauteng Qualifications : CA(SA)/ CIMA 5-8
Reference: NPr000909-SDU-1 Calling all Financial Managers in Gauteng Qualifications : CA(SA)/ CIMA 5-8
anticipated and persistent resistance Consult and coach project teams Create actionable deliverables for management plan Support and engage senior leaders Coach people managers and supervisors Coordinate efforts
Customer engagement – Ensure that all staff are coached to understand the importance of a good customer the area reflects high standards coupled with coaching and mentoring programs for the employees’ development
Management Sales Closing Skills Prospecting / Cold Calling Skills Excellent presentation Skills Be motivated planning and organizing daily work schedules to call on existing or potential sales outlets and other submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual