telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc Ad of a long-term growth plan. Some degree of cold calling is expected for specific projects General admin:
perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships Outcomes: Perform a minimum of 40 prospecting calls (cold calls) per day to identify potential new business and contacts. A minimum of 15 Connects per day (calls over 2 minutes long) A minimum of 2 Proposals a company presence in the marketplace through cold calling, emailing, and phoning Identifying new corporate care calls to ensure customer satisfaction and retention. Do follow up and repeat visits and calls to develop
perfect fit. We want someone who can light up a call with their infectious passion for sparking new relationships Outcomes: Perform a minimum of 40 prospecting calls (cold calls) per day to identify potential new business and contacts. A minimum of 15 Connects per day (calls over 2 minutes long) A minimum of 2 Proposals a company presence in the marketplace through cold calling, emailing, and phoning Identifying new corporate care calls to ensure customer satisfaction and retention. Do follow up and repeat visits and calls to develop
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service consumables. Able to correctly analyse and prioritise calls and requests according to business impact and urgencies
in cold calling and a general background in sales
Second Line support to users Escalate calls Provide feedback on calls logged Matric Previous experience in
Effectively execute call procedures, in accordance with the SOP on pre, during and post call procedures. Effectively in accordance with the SOP according to customer call procedure. Collect, capture, and maintain accuracy requirements and stock allocation report. Log all calls and capturing interaction with customers on the customer satisfaction by call cycle management. Effective planning of the call cycle as per contact and
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting
customers as part of the sales process Conduct cold calling at new/potential customers Analyse market potentials would be an advantage Experience in CRM Management, Call Planning and Sales Reporting
on connect calls (assisting and working with an SDR where and if required), discovery calls (presentation