Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Responsibilities: Must thrive on Chats, in and outbound calls, showing initiative and strong negotiation skills tertiary education. Minimum of 5 years within a call centre environment including night shifts. Knowledge Principles Customer-oriented Promoting Outbound calls Client retention Customer relationships Negotiation
Responsibilities: Must thrive on Chats, in and outbound calls, showing initiative and strong negotiation skills tertiary education. Minimum of 5 years within a call centre environment including night shifts. Knowledge Principles Customer-oriented Promoting Outbound calls Client retention Customer relationships Negotiation
their Gauteng team Key Performance Areas Cold calling Growing business base in the region Minimum requirements
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP Knowledge: Advanced ABAP coding Building CDS views Calling SAP API's Using SAP IDOCS Writing Technical Specifications
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP Knowledge: Advanced ABAP coding Building CDS views Calling SAP API's Using SAP IDOCS Writing Technical Specifications
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP FIORI coding FIORI Catalog Building CDS views Calling SAP API's SAP Portal development
applying SAP Notes Logging and managing SAP tickets / calls Strong knowledge of SAP systems and modules SAP FIORI coding FIORI Catalog Building CDS views Calling SAP API's SAP Portal development
Prioritising and scheduling of tasks /cold- calling /sales visits. Cold call within to ensure a pipeline of opportunities identify new business opportunities through cold calling, networking, and social media. Conduct market research