Operation processes (Incident-, Problem- and Change management) Any additional responsibilities assigned
Product)
project reaches BAU
and Production Incident Management Scope Change Management Solid understanding of cross border Balance Process Engineering, external project teams, change management teams) Assist QA team by reviewing test cases
business process change that included the application of process automation and document management technologies
business process change that included the application of process automation and document management technologies
definitions Business writing Capacity planning Change management Client service strategies Communication Strategies
technical knowledge and skills to execute change management successfully.
strong communication style Open mindset for Change Management and challenging the Status Quo. Excellent