running of all operations. Ensure that client complaints and requests are handled efficiently. Ensure
expressed needs (eg inquiries, requests, and complaints) within the organisation's policies and procedures
potential and existing customers. Respond to customer complaints and queries and give after-sales support when
policies and practices Investigating customer complaints concerning quality and making necessary recommendations
certification Ensure that the head office site is complaint to Group and Local HSSEQ health and safety and
certification Ensure that the head office site is complaint to Group and Local HSSEQ health and safety and
are replenished, this will limit problems and complaints. Troubleshoot all concerns and log any issues
rewarding and disciplining employees; addressing complaints and resolving problems. Communicate company practices
rewarding and disciplining employees; addressing complaints and resolving problems. Communicate company practices
expressed needs (eg inquiries, requests, and complaints) within the organisation's policies and procedures