iOCO Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Customer Service Engineer I Â with strong problem-solving skills, excellent communication abilities, and a customer-centric approach to service delivery.
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What you’ll expertise:
You've arrived at iOCO Infrastructure Services (iOCO IS), where we are all about delivering outstanding
procedures.
with people and providing efficient and friendly service, making sure all staff have the tech support and
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performance of applications and take action to correct deficiencies based on consultation with stakeholders relevant stakeholders. CUSTOMER SERVICE & TCF Maintain as high level of service to customers (internal and and external) according to the service standards as set by the company. Ensure all customers are treated which include Agile and Water Fall. Financial services industry knowledge and experience beneficial.
(Advantageous)
(Advantageous) Knowledge and experience on web services development will be advantageous. Ability to analyses validation procedures. Modifying existing software to correct errors to adapt it to new hardware or to upgrade
Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established FinTech personal data and ensure data subjects are stored correctly or cleared. Educate users to better use the tool
management and analysis skills Team and customer service oriented Write and maintain documentation, instruction and procedure guides Work with customer(s) to correct errors and debug software and systems
Industry: Financial, Payment and Banking Technology Services Amazing chance to join a well-established FinTech validation procedures. Modifying existing software to correct errors to adapt it to new hardware or to upgrade optimizing code Knowledge and experience on web services development will be advantageous. Ability to analyse
personal data and ensure data subjects are stored correctly or cleared.