Call Centre Manager. The role will involve the daily running and management of the call centre through Change management Effective management of Call Centre & Assessing functions Effective submission skills audit Prepare training needs analysis Schedule training with relevant training provider Facilitate Facilitate the delivery of training as per schedule Ensure compliance with agreed upon development plans for medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
What you will be doing:
To plan; direct and co-ordinate the activities of enterprise-wide projects to ensure that project goals are accomplished and to develop project plans specifying goals; strategy; staffing; scheduling; identification of risks; contingency plans and alloca
beneficial.Skills
Job advertisement: Managers – Key West Shopping Centre and Clearwater Mall Are you a dynamic and passionate team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over Leading and supervising a dedicated retail team. Training and guiding staff members to achieve maximum performance a purpose The post Managers – Key West Shopping Centre and Clearwater Mall appeared first on freerecruit
We have a unique opening for a Call Centre Agent to join our team on a 3 month contract. Attend to broker/client Call Centre / Customer service training Skills and Experience At least 1 - 2 years' Call Centre experience
maintain soft copy files; Load training requests on ISOMS; Track training using ISOMS system; Employee administration on ISOMS ; Assist with General HR and training administration; Any other reasonable tasks that
in Sandton is seeking to employ experienced Call Centre Agents based in Alexandra or Randburg CBD (not NQF Level 4 (not negotiable) Min 6 months call centre experience (preferable international) (not negotiable)
This entails many different tasks, including training sales employees, holding regular conference calls
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