fostering continued business. Account Management: Manage client accounts to ensure alignment between billed discrepancies and facilitating account renewals and updates using our Account Management Life Cycle. Project Administration and Reporting: Manage all client account activity in the Professional Services Automation experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or similar clients. Ability to take ownership and accountability of client accounts, ensuring that commitments are met
fostering continued business. Account Management: Manage client accounts to ensure alignment between billed discrepancies and facilitating account renewals and updates using our Account Management Life Cycle. Project Administration and Reporting: Manage all client account activity in the Professional Services Automation experience as a Customer Success Manager, Technical Account Manager, Customer Relations Manager, or similar clients. Ability to take ownership and accountability of client accounts, ensuring that commitments are met
business unit, including Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists overseeing a team of Specialists, Engineers, Account Managers, Pricing Specialists, Technical Specialists and administrative staff. This individual is accountable for all aspects of client service contracts, including end-user devices, IT support, Sales, Account Management, Project management and related services
personalisation and issuance, credit management software as well as debit and credit card payment solutions
our client, a leading provider of innovative accounting software solutions. With a commitment to excellence play a crucial role in shaping the future of accounting software and revolutionizing how businesses manage designing, developing, and maintaining cutting-edge accounting software solutions. You'll collaborate with cross-functional
customers · Experience working as a senior client/account management in a professional services/consulting services/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving management · Experience working as a senior client/account management in a professional ITservices/consulting ITservices/consulting organization to include managing an account P&L of > $5 Mn. · Demonstrated experience driving
customer environment. Main Responsibilities: Take accountability for overall service delivery and customer experience delivery organizations, internal and external. Accountable to manage service delivery organizations and when they arise. Take accountability for the financial wellbeing of the account. Develop and implement from support organizations. Apply appropriate account governance, ensure meeting minutes are produced proactive attitude Demonstrate leadership and accountability. Take charge of situations, set direction and
customer environment. Main Responsibilities: Take accountability for overall service delivery and customer experience delivery organizations, internal and external. Accountable to manage service delivery organizations and when they arise. Take accountability for the financial wellbeing of the account. Develop and implement from support organizations. Apply appropriate account governance, ensure meeting minutes are produced proactive attitude Demonstrate leadership and accountability. Take charge of situations, set direction and
Key Performance Areas:
Minimum Requirements