to attend to day-to-day customer queries and to manage and update the product feature backlog and new new developments, ensuring readiness to support customers. REQUIREMENTS: Matric / Grade 12 1 - 2 years' years' Banking experience 1 - 2 Years' ticket management experience FICA knowledge RESPONSIBILITIES: Attending
Product) Controls the overall release and change management of the applications in the area of responsibility Controls the implementation of technical lifecycle management measures as well as the identified security measures operational quality for the assigned applications. Supports the product owner with operational issues. Prioritizes applications. Supports the AWM Processes "Deliver & Operate IT Technology" and "Manage IT Governance"
Continuity Management (TCM) - Third Level Support - Incident Management (IM) - Change Management (CM) - Problem Problem Management (PM) - IT Operations Process Controls Advantageous Skills Requirements: - Web Services
HANA. SAP ABAP. Change request management (SAP transports). Solution Manager configuration & diagnostics colleagues/users. Strong Presentation skills. Good time management and organisational skills. Willingness to learn holidays on implementation and operations (IT Support) related tasks. Ability to work as part of an agile Proactively propose solutions to improve the support of (new) business processes. ABAP debugging beneficial all relevant configuration, including Materials Management where integration requires this. Preparation
proposed system solution to IT Project Manager / Leader and User Management or System owner Develop systems technologies Coordination between development and support environments Assisting with the business case Planning Translating and simplifying requirements Requirements management and communication Requirement's analysis IT Diploma
review operational policies and procedures. Manage and support SHEQ (Safety, Health, Environment and Quality) measures. Cost management of products and assist with new product costings models. Manage use of raw materials control production costs and rectify waste measures. Manage all activities within the production process, including including maintenance and the workforce. Manage all teams within your production departments and the communication between the workshop and upper management. Monitor reasons for absenteeism and minimise
Product Owner, Product Manager) ensuring alignment and value to the customer Manage work effectively as and reacts flexibly to changing demands through Manage work using available resources and methodologies and complexity of the work within the team and managing this appropriately Determine the technical design design options Engage with Information Technology support teams and business stakeholders to scope plan and developer, you will be responsible for effectively managing and overseeing operational and tactical development
developer, you will be responsible for effectively managing and overseeing operational and tactical development software, performing end-to-end testing, and supporting and troubleshooting any technical questions, Product Owner, Product Manager) ensuring alignment and value to the customer
proposed system solution to IT Project Manager / Leader and User Management or System owner. Develop systems status and delivery when required. Identifying risks and impediments for the product development and and delivery updates to the Delivery Assurance Manager when required. Setting up of relevant meetings user stories and tasks with the feature team. Managing and overseeing the technical progress of the feature Increment with the Team Lead and Delivery Assurance Manager. Taking ownership of delivery. Identifying issues
team where there is mutual care, learning, and support? Place in a warm, caring, dynamic team Competitive Combining the best of practice, a place in a supportive and dedicated team, and the opportunity for rapid