We are urgently seeking experienced Collections Agents. This is a full-time on-site role located in Umhlanga for an Experienced Debt Collection Agent . As a Debt Collection Agent, you will need to be assertive and maintaining high standards of professionalism and customer service. Duties may also include querying accounts Qualification Proven experience as a Debt Collection Agent Knowledge of legal guidelines for debt collection Ability to negotiate tactfully and effectively with customers at all levels Good organizational and critical
Job Title: Commercial Agents: Face to Face Distribution Durban & Eastern Cape Reporting to: Regional facilitate this model the positions of Commercial Agents (Face to Face) have emerged. The incumbent of this management • High level performance The Commercial Agent: Face to Face Distribution must align themselves prospect for new clients through networking, Cold calling and door – door canvasing for new business • Effective levels of trust Reporting Lines: The Commercial Agent: Face to Face Distribution will report directly
Job Title: Commercial Agents: Face to Face Distribution Durban & Eastern Cape Reporting to: Regional facilitate this model the positions of Commercial Agents (Face to Face) have emerged. The incumbent of this management • High level performance The Commercial Agent: Face to Face Distribution must align themselves prospect for new clients through networking, Cold calling and door – door canvasing for new business • Effective levels of trust Reporting Lines: The Commercial Agent: Face to Face Distribution will report directly
correctly.
Duties & Responsibilities Attend to incoming calls and communicate with clients as needed Attend to
y of the debtors function.
• Ensure that customer statements are prepared accurately and sent out
based on customers issues identified.
• Allocate cash receipts to the respective customer
• Ensure
Ensure that customer payments/remittance are processed accurately and timely.
• Prepare and maintain
with the customer to request payment/terms
• Place a credit hold on “overdue customer accounts”
/>• Ensure that all requirements of corporate customers are followed to ensure prompt
payment.
ownership/responsibility of the debtors function. • Ensure that customer statements are prepared accurately and sent out required based on customers issues identified. • Allocate cash receipts to the respective customer • Ensure that that customer payments/remittance are processed accurately and timely. • Prepare and maintain AR aging communicated with the customer to request payment/terms • Place a credit hold on “overdue customer accounts” until • Ensure that all requirements of corporate customers are followed to ensure prompt payment. • Adhoc
responsible for maintaining positive relationships with customers, monitoring credit accounts, and ensuring timely located in the office. Collections: Contact customers with overdue accounts to arrange for payment and issues. Negotiate payment plans and terms with customers in accordance with company policies and procedures collection activities and customer communications. Credit Management: Monitor customer credit accounts to ensure Evaluate creditworthiness of new and existing customers through credit checks and analysis of financial
responsible for maintaining positive relationships with customers, monitoring credit accounts, and ensuring timely located in the office. Collections: Contact customers with overdue accounts to arrange for payment and issues. Negotiate payment plans and terms with customers in accordance with company policies and procedures collection activities and customer communications. Credit Management: Monitor customer credit accounts to ensure Evaluate creditworthiness of new and existing customers through credit checks and analysis of financial
Evaluate customer creditworthiness Monitor credit limits, Resolve customer queries Do regular customer visits Reconcile accounts Ensure accurate master data, Ensure customer files are updated and reviewed Prepare monthly