looking for a Customer Representative, located in Johannesburg. POSITION The role of Customer Representative
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
GTG007535-LR-1 Ensure IT Services are Accessible to Internal and External Customers Attend IT incidents and for all users. Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business
looking for a Customer Representative, located in Johannesburg. POSITION The role of Customer Representative
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
client based in the UK is looking for a technical Customer Support agent to work remotely from home Roles experience installing, configuring, and supporting customers' home automation systems (preferably Control4 productivity applications and Zuper or equivalent field service management systems 1 year of experience installing installing, configuring, and supporting customers' home automation systems Proficiency configuring basic general productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
experience installing, configuring, and supporting customers' home automation systems (preferably Control4 experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
Our client in the UK is looking for a technical Customer Support Agent to join their team remotely Roles experience installing, configuring, and supporting customers' home automation systems Proficiency configuring productivity applications and Zuper or equivalent field service management systems Proficiency configuring and
JHB000679-HJ-5 Service Technician - Mechanical/Heavy Diesel/Hydraulics Field service perform above tasks tasks on site at customers as required, both on surface and possibly underground at mines. Respond and promptly to equipment breakdowns at customer sites. Carrying out service and repairs on mechanical, electrical Commissioning of new or refurbished equipment at customers. Provide training on supplied equipment either and instructions. Execute service agreement duties (or signs) with customers for maintenance or inspection
GTG007531-LR-1 The Senior Manager: Enterprise Client Service (Service Management) provides professional leadership an integrated service delivery and service recovery function for Enterprise customers in line with organization's Enterprise strategy. The incumbent manages Service Relationship and service delivery, driving persistent focus supporting Top 100 High Value Customers, Priority and Express class customer base. They leverage technical superior business performance and exceptional client service, retention and recovery. To achieve business growth