JOB PURPOSE Servicing of customers and business partners through handling administration of all vehicles and making it easily accessible to our internal customers. Operations Management and Compliance Carry out conduct. Client & Customer Management (External) Respond professionally to customer complaints and queries queries within agreed timeframes to ensure customer satisfaction and retention in all interactions, striving achieve first contact resolution. Client & Customer Management (Internal) Help manage internal client
Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of
Alinta Tech Solutions (also known as Alinta Tech) is a Managed IT Support Services and Technology Solutions Recruitment / Outsourced IT staffing and technology solutions designed to support the success and growth of
ensure all admin is up to date
invoices for the stock that has been delivered to customers. This involves using trip sheets and track about documentation for the customers. • Processing credit notes for returned cylinders: If customers return cylinders the necessary paperwork to issue credit to the customer. • Assisting with adhoc duties: as an invoice tasks such as data entry, filing, responding to customer enquiries, or providing support to other team
Accountabilities
• Provide excellent customer service throughout the booking process, addressing
The ideal candidate will have a strong customer service background, great attention to detail effectively engaging with clients
• Customer Focus: Strong customer service orientation with the ability Attention to Detail: Attention to detail in creating customized cruise packages and preparing accurate proposals departments to achieve sales objectives and ensure customer satisfaction. • Salesmanship: Strong persuasion
support Manage and coordinate health and safety Customer service QMS change controls File and log maintenance support Manage and coordinate health and safety, Customer service, QMS change controls File and log maintenance
support Manage and coordinate health and safety Customer service QMS change controls File and log maintenance support Manage and coordinate health and safety, Customer service, QMS change controls File and log maintenance
relationships and ensure high-quality service delivery and customer satisfaction
Strong leadership skills to
situations, identify issues, and develop effective solutions
Effective verbal and written communication
relationships and ensure high-quality service delivery and customer satisfaction Strong leadership skills to motivate situations, identify issues, and develop effective solutions Effective verbal and written communication to