operating procedures. Build strong Customer relationships, customer centric front line and ensure consistent consistent delivery of excellent Customer service across all departments. Reports To : MANAGING DIRECTOR counts Ensure customer satisfaction by delivering in full and on time Achieve agreed Customer Service turnaround deliveries to Customers by the couriers are within agreed service standards Monitor Customer service standards pricing, returns and repairs Establish and build Customer relationships and take personal ownership of resolving
planning
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Customer Service: If you provide services directly to customers, you are responsible responsible for maintaining a high level of customer satisfaction. This may include being punctual, courteous
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: relationships with customers, service partners, and internal stakeholders. Provide excellent customer service to
positive impact. The relentless pursuit to WOW our customers, coupled with your commitment to Keep Moving Forward logistics management. Customer Delivery Requirements: Digest and communicate customer delivery requirements pre-delivery controls are in place to meet all customer requirements. Execution of Distribution Processes: critical path. Book delivery appointments and plan customer deliveries efficiently. Bookings and Documentation: relationships with customers, service partners, and internal stakeholders. Provide excellent customer service to
process.
will be responsible for efficiently delivering customer orders. The ideal candidate must be physically check all stock quantity is received correctly at customer. Take responsibility of loading and offloading record of vehicle at all times to ensure access to customer premises. Follow route plans and ensure accurate
will be responsible for efficiently delivering customer orders. The ideal candidate must be physically check all stock quantity is received correctly at customer. Take responsibility of loading and offloading record of vehicle at all times to ensure access to customer premises. Follow route plans and ensure accurate
Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure
Complete all admin and filing, in accordance with customers' requirements and assisting the controllers with they require on time. Build good relations with customers, port operations, commercial and other 3rd parties liaise effectively with clients and colleagues. Customer service oriented Ability to work under pressure
monitor all aspects of the import process, including customs clearance, shipping, and transportation. Liaise international suppliers, freight forwarders, and customs agents to ensure timely delivery of goods. Ensure Ensure accurate and timely documentation for customs clearance and compliance with import regulations. Track Knowledge of international trade regulations, customs procedures, and documentation requirements. Strong and logistics software systems. Certification in customs brokerage or import/export management is a plus