We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Kimberly (Northern Cape) to start immediately, within an Financial Services Branch. To meet greet and assist within the branch portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience Some
We're URGENTLY seeking for Customer Service Consultants - 1 weeks & 1 Month Contract - Kimberly (Northern Cape) to start immediately, within an Financial Services Branch. To meet greet and assist within the branch portals Customer Service Matric / Grade 12 6 - 12 Months face - to - Face Customer Service experience Some
revenue by Ensuring accuracy of coding Ensuring the correct application and interpretation of RSRT's Participating and reporting losses to RSRT team and recommend corrective actions Monitoring insurance verification and by Performing quality walkabouts and implement corrective measures Implementing and monitoring quality quality improvement programmes Adhering to patient services escalation processes in order to achieve QMS targets Monitoring Q-evaluator scores and implementing corrective measures Investigating internal and external
Performance
CUSTOMER SERVICE
training and development of employees to ensure correct competency
identify and highlight areas of weakness, recommend corrective action and monitor effective implementation thereof identify deviations and make recommendations for corrective action, implement and monitor same Analyse data late charges etc. Effective monitoring of patient services process compliance Analyse trends to identify Qualification an advantage Knowledge of hospital patient services and billing processes Knowledge and understanding
experience post qualification in the Building Services Sector with ECSA Registration OR Experience in design and installations (Wet Services, Fire Services, Medical Services, Compressed Air, Laundry Equipment size (service value of 30million) comfortably without supervision including mega size (service value implement, monitor Project Cashflow for the department, revise, and present reports to Senior Management accurately as possible. Conduct skills audit for the department on a continuous basis and report on skills gap
Provide HR progress report • Make improvements to departments outputs • Continuous improvements • Document procedures • Communication written and verbal to all departments • Provide decisive information verbally and in
making adjustments as needed - Collaborating with department heads and supervisors to ensure training initiatives
making adjustments as needed - Collaborating with department heads and supervisors to ensure training initiatives
the Building Services Sector 5 years' experience post qualification in the Building Services Sector with experience post qualification in the Building Services Sector but without ECSA registration OR 12 years' years' experience post Matric in the Building Services Sector without tertiary qualification nor ECSA registration Design and other Electrical Systems for Building Services . Competent in tender and bills of quantities medium size (service value of 10million) comfortably without supervision, to large size (service value of