vehicle brand is currently looking for a Service Advisor to join their growing team.
Duties:
RedCat Recruitment is seeking a SERVICE ADVISOR for a well-established experience as a Service Advisor is essential.
Report to the Service Manager and and Foreman.
Welcome customers and capture the relevant information, assuring that client needs ordered, and bookings are made to suite customer.
Keep customers up to date about information on status
Handle queries / concerns of customers as per the customers concerned on a daily basis.
Make
responsible for a variety of tasks including servicing customers, developing and designing new products, managing managing projects, and traveling to customer sites to perform maintenance and repairs.
license Duties
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/>Documentation of service calls
Management of spare parts inventory in the service vehicle
Proactive
/>Proactive sales of service products and solutions
Ability to lift 35kg equipment intermittently and
systems
Thorough knowledge of mechanics
Customer-focused with self-motivation and initiative
service area
Valid drivers license and clean driving
for an IT Associate Customer Engineer. Key Performance Area - Ensure IT Services are Accessible to Internal Internal and External Company Customers - Attend IT incidents and requests. - Configure new equipment all users. - Identify problems; log calls with Service Desk and escalate matters to senior Lead: Business decision making. - Ethics and values. - Client service orientation. - Citrix knowledge advantageous. -
accordance with clients physical shipments & customers SLI, volume, value of goods, country of origin consignment progress.
coupled with 2-5 years experience in managing customer success and key account management within a software and developing future growth plans and services to customers.