company policies and procedures A, N Min 2 yrs desktop/IT support experience Technically minded Good with problem
Active Directory, Layer 2 and Layer 3 Networks, desktop support. Minimum of 2 years ICT security experience
is required, Microsoft and Citrix. Previous desktop support experience is an advantage. 2 year previous
competencies: ERP support; Windows and Apple desktop support; Mobile OS support; Behavioural competencies:
and passionate people including helpdesk, desktop support, SQL and C# .Net developers operating on a
as well as the SAP Consultant. KPA: User Desktop Support: Manage/oversee user helpdesk and single ticketing
operations
- Experience with Windows desktops and server support
- Familiarity with ITIL processes
operations - Experience with Windows desktops and server support - Familiarity with ITIL processes (Problem
to desktop performance, network connectivity and system access Offer technical guidance and support to to desktop performance, network connectivity and system access Offer technical guidance and support to