The Communication Centre: Support Manager will contribute to the high standard of quality client service and implementing the vision for the Communication Centre Client Servicing: Delivering on contracted SLA's and complaints Liaison role between Communication Centre, Client Services and Sales teams Creating a culture Treating Customers Fairly in the Communication Centre Decision Making: Prioritisation / delegation of Glacier product and process knowledge Proven Call Centre management experience will be an advantage
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors
including office space, a conference room and a phone centre. Alinta Tech has a limited number of private investors
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client placing of orders – Administration The post Call Centre Agents appeared first on freerecruit.co.za .
team as a Manager at CUM Books Key West Shopping Centre or Clearwater Mall. With a history spanning over
We are seeking a talented Call Centre Agent as well as Call Centre Team Leader to join our team and Call Centre Team Leader Assist in designing debtor engagement processes with the Call Centre Manager members. Monitor and manage call centre productivity. Compile call centre feedback as needed. Conduct weekly Manage debtor engagement escalations. Achieve call centre performance KPIs. Create and implement incentive programs. Build sustainable morale and team. Call Centre Agent Contacting Debtors: Initiate contact with
We are seeking a Call Centre Agent to join our team in fast-paced environment and provide callers with service delivery standards. Respond promptly to call centre calls in a professional manner, ensuring an excellent years experience as a call centre agency in an inbound or outbound call centre environment FAIS Requirements:
environmentSkills: