order to find the best balance between security, operation stability and compliance for the onboarding of knowledge database resolveIT). Attend and moderate operation meetings. Essential: Basic knowledge of ITIL and
problem tickets Proactive improvements in daily IT operations Qualifications/Experience: Relevant degree in
required User training Compiling of user and operational manuals System audits Users sign off Understanding
Documentation tools (e.g Jira, Confluence, Trello) Operations Management IT security best practices and risks
from a developer perspective. Development and Operations of applications and features. Meet with end users
from a developer perspective. Development and Operations of applications and features. Meet with end users
ISO standards) Preparation/Updating of user and operation manuals System implementation / deployment &