compare Estate Agent performance seeks a Client Services Agent to focus on their B2C clientele. The Client responsible for delivering exceptional customer service to clients seeking to compare Estate Agents for candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: internal teams to address customer feedback, improve service offerings, and enhance the overall customer experience disciplines. 2. Previous experience in customer service roles, ideally within the UK market. 3. Excellent
for several teams within the Dedicated Client Service area These teams include but KwaZulu Natal, Western (Coastal) focusing on Dedicated/Personal client service, and client retention We are looking for: An individual encompass achieving financial targets, maintaining service standards, and ensuring an excellent, consistent consistent client experience across all products and services while minimizing costs. Additionally, this role insight about the Service environment (having managed more than one operational client service department will
interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS accurately received and all receiving processes are correctly followed. Accurate and timeous completion of m takes place for any variances found . If any corrections are agreed upon , ensure these are completed
supervisors and managers.
interaction with supervisors and managers. Customer service orientated . Manage the till area and ensure POS accurately received and all receiving processes are correctly followed. Accurate and timeous completion of m takes place for any variances found . If any corrections are agreed upon , ensure these are completed
Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations confirmations before they are emailed to clients, correct as required and sign. Action account / demurrage other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed least 2 to 3 years experience in shipping Customer Services Orientation Excellent Communication and Interpersonal
Purpose To provide quality and efficient service to our clients leading, managing, developing and motivating effective / appropriate decisions relative to corrective action as required. Facilitates ongoing team methods to improve team operations, efficiency and service to customers and clients. Provide statistical and Skills; defining performance standards and meeting service levels; manage resources; good time management consequences of deviations to client relations / service agreements Experience, Knowledge and Qualifications
for several teams within the Dedicated Client Service area These teams include but KwaZulu Natal, Western (Coastal) focusing on Dedicated/Personal client service, and client retention We are looking for: An individual encompass achieving financial targets, maintaining service standards, and ensuring an excellent, consistent consistent client experience across all products and services while minimizing costs. Additionally, this role insight about the Service environment (having managed more than one operational client service department will
accounts
Always offer first class customer service
Providing a variety of quotations to clients
/>Requirements:
Customer service orientation with a passion for exceeding expectations
skills in English, Dutch and German.
Customer service experience required.
1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting