Produce clear and user-friendly release notes and product guides as well as instructional videos and multimedia knowledge dissemination and apply these to internal processes. • Provide subject matter expertise on their software of 5 years' experience in a content/knowledge management role with experience in a SaaS environment • experience in technical writing, documentation management, and software training. • Proficiency in content including video editing software. • Strong project management skills • Knowledge of the telematics environment
Business Process Specialist who excels at translating user needs into streamlined, effective processes, with Johannesburg (Rosebank) - Hybrid/Remote options available Process Analysis & Optimisation: Understand and analyse and business requirements to develop and refine processes. Identify opportunities to enhance efficiency Configuration & Management: Configure and manage Quickbase solutions to align with optimised processes. Ensure organisation. Documentation: Maintain and update process documentation to ensure it is comprehensive, current
Job Title: Technical Product Owner Hire Resolves client is seeking a highly skilled and experienced Technical Technical Product Owner to join their team in Cape Town, Western Cape. The ideal candidate will be responsible the development and implementation of technical products within the organisation. Responsibilities: Collaborate stakeholders to define product vision, strategy and road map Define and prioritise product backlog based on successful product delivery Conduct market research and competitor analysis to inform product decisions
implements engineering technical solutions. ?Daily management of project technical delivery Comprehensive Qualities Support for bidding of major projects ?Be capable of managing large-scale microwave projects. ?Be able to compile
Essential:
Manage Contracts
· Ensure contracts are profitable
· Managed overall P&L
P&L of portfolio of contracts
· Manage Revenue, billings and AR on projects
· Ensure legal
communication is in place via the Key Account Managers
· Ensure PER reports are produced timeously
Client Feedback is effective
· Manage Key Account Managers and responsible contract persons to effect
contract risk is managed
· Ensure Contract growth and increased roll over work
· Manage overall OHSE
City of Cape Town, Cape Town, Woodstock
Job Type:12 support business goals in collaboration with senior management and stakeholders
Minimum of 10 years of project management experience in the IT industry
Knowledge and
growing concern needs the expertise of an IT Manager to manage the department and deliver IT services (3
SharePoint Administrator Associate
Project Management (Waterfall, Agile, Scrum)
ITIL V4
COBIT
years exp as an IT Manager or Service Delivery Manager
3 years of exp managing teams and individuals
managing vendor/service provider relationships
3 years of exp in managing information
ensure high levels of customer satisfaction
in a courteous, clear and timely fashion