performance as well as cost optimization. Defining self service requests in ServiceNow portals for VDI demands Incident and Change process for dedicated ITSM service. Upon demand willing to work on weekends (changes)
high-performance virtual desktops and apps. Our service delivery is for all company processes within the and cloud providers (Microsoft Azure, Amazon Web Services). Experience in operation, maintenance of VDI
and Maintenance tickets within defined SLA's (Service Level Agreements) Responsible for troubleshooting