iOCO Infrastructure Services Invites You to Explore Possibilities.
We are looking to hire 5 5 Service Desk Agents I to join our team. As a Service Desk Agent, you'll to users while continuously striving to improve service quality and efficiency.
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accordance to required response time, quality and service delivery standards.
Intermediate Building Service Technologist & Civil Engineer Applicants must have the following requirements: years of experience in the design of building services, township infrastructure, contract management
At Lancet Laboratories ( Electronic Laboratory Services Pty Ltd ) we recognise that results are achieved of a IT Service Desk Agent: Level 1. This position is based at Electronic Laboratory Services Pty Ltd workflow for the shift • Ensure the quality of service is of the highest standard at all times • Executes allocate and route resources to ensure appropriate attention and optimal use of resources. • Follows-up on
team is growing, and we are hiring another Field Service Engineer for our client in Southern Suburbs, Cape Reviewing tickets and requirements on Autotask Service Desk Ensuring Autotask is updated on ticket progress 3 years relevant working experience as a Field Service Engineer in the ICT space Must have own vehicle Excellent communication skills Exceptional client services experience Detailed orientated Computer literate
position is to own stakeholder relationships and service delivery for commercial and technical systems within
and overall performance of regional protection services technology systems for all mining operations.
service specialists
Manage all risks relating to the protection services environment
with the protection services transparently
Own a monthly, global service delivery review with the protection
protection services vendors, with input from the regions
Act as the subject matter escalation point
operational leadership in the provision of Air Traffic Services at George Airport and implementation of regional Air Traffic Service Unit to ensure achievement of Air Traffic Management Service Delivery, and overall business strategy. Provide operational Air Traffic Service Unit input and insights into the operations and Traffic Service Unit business plan, aviation safety strategy including governance and service management capabilities, along with the service catalogue and service level agreements. Drive delivery of the required projects/initiatives
Our client is a leading international Internet Service Provider that offers amazing career opportunities
technical aspects of the surveillance service Liaise with the Service / Technical Department with regards suppliers / providers with regards to equipment and services Installing, maintaining, repairing and updating
Role: We are seeking a driven and experienced Service Desk Team Leader to lead and inspire our team in smooth operation of the service desk, ensuring we meet all agreed-upon service level agreements (SLAs) (SLAs) and deliver a consistently high-quality service Team Leadership and Development: Provide strong leadership leadership and direction to the service desk team, fostering a positive, collaborative, and high-performing performance, and manage their output along with KPIS Service Desk Operations: Oversee the efficient and accurate
REQUIREMENTS:
·       ITSM (IT Service Management)
·       IT Operations
Frameworks (E.g., ITIL)
·       IT Service Delivery Management
·       Project Management
·       Service Desk Methodology
·       Provider
and govern IT Service Desk initiatives and projects
·       Manage service delivery provider/s
     Manage transformation within the IT Service Desk relating to new technologies and refined processes