respect, accountability, client-driven and people-centred, and passionate and motivated staff members are
and teams, have worked in a large corporate Data Centre, and have experience with BMS systems. The technical
assessments and assist with managed Security Operations Centre tasks. Conducts analyses and investigation of alleged
/>- Interaction with clients through meetings, calls, and emails
- Troubleshoot system issues and
through configuration and resolve Production Support calls
assessments and assist with managed Security Operations Centre tasks
assessments and assist with managed Security Operations Centre tasks Proactively conducts analyses and investigation endpoint security solutions, PKI, Security Operations Centre tasks and vulnerability assessments. Excellent
Notes
Performance Areas
Customer Service
- Receive calls from senior customer engineer/ help desk.
-
/>- Keep users posted on the progress of their calls.
- Ensure that there are no comebacks on work
remote/satellite customer call-outs (hardware, software and network calls).
- Provide telephone
Key Performance Areas Customer Service - Receive calls from senior customer engineer/ help desk. - Verify/ users. - Keep users posted on the progress of their calls. - Ensure that there are no comebacks on work done remote/satellite customer call-outs (hardware, software and network calls). - Provide telephone infrastructure
2-4 years relevant experience
Please call us on 010030127
NB: Should