transport
meet performance targets, providing coaching and training to improve agent performance, and managing escalated are met.
note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only
note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only
note that the first 3 months of probation and training will be done within our Client Contact Centre position, they will still have their probation and training within the Client Contact Centre and may only
telephone queue and tackle a minimum of 30 calls per day like a champion.
rhythm. Ensure employees have access to appropriate training and other resources to perform their jobs. Provide Completed the in-house supervisory training programme and product specific training Strong MS Excel and PowerPoint
the legitimacy of their claims Participate in training sessions on fraud prevention and process controls
issues and ensure customer satisfaction
futures to them. The role calls for formal in-house training, the completion of the prescribed Regulatory exams