park-related administration. Key responsibilities: Receptionist of the park Answer phone/email as well as customer
park-related administration. Key responsibilities: Receptionist of the park Answer phone/email as well as customer
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
team on a 3 month contract. Manage queries and day-to-day functions in an effective and professional manner Coordinate with other departments in resolving day-to-day administrative duties Manage inbound and outbound outbound calls promptly Management of queries and day-to-day functions within SLA in an effective and professional Effectively and professionally manage queries and day-to-day functions within SLA Incorporating the principles Act (POPIA) and the ability to apply this in day-to-day functions Computer literate – Intermediate MS
Job Objectives
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
every day. Advise Customer and Rep on the progress of orders. Respond to queries on the same day. Resolve Resolve customer complaints on the same day. Investigate and process Credit notes / Claims in the same month
Able to handle 30 -35 Job cards per day.
Workshop workflow sheet. Send out by end of business day.
Monitor and manage the welcome desk staff on a day-to-day basis to ensure smooth operations. Requirements: