overall customer experience, including the inbound Call centre and Virtual branch.
Manage overall customer experience, including the inbound Call centre and Virtual branch. Compliance Operations:
(Grade 12) Min 6 months Sales experience in a call center. Background of selling Short term Insurance is
(Grade 12) Min 6 months Sales experience in a call center. Background of selling Short term Insurance is
related basic Pension Travel / Vehicle Allowance Cell Allowance) TCTC avail/neg Start Date: Immediate monthly Achieve daily call ratio quota & call cycles as per the Company standards Call on customers in customers on the benefits of using products and services Call on customers on sites when necessary and perform decision-making process are identified and called on regularly Call on customers that purchase from competitors related basic Pension Travel / Vehicle Allowance Cell Allowance) TCTC avail/neg Start Date: Immediate
either as a broker agent or tied agent
- Call center agents not preferred unless they have a minimum
Executive to join our dynamic debt collections contact center. The BI Executive will play a crucial role in enhancing business contexts. - A solid understanding of contact center processes and technology would be an added advantage business contexts. - A solid understanding of contact center processes and technology would be an added advantage
within a rapidly expanding debt collections contact center, you'll play a pivotal role in shaping data strategy business contexts. A solid understanding of contact center processes and technology would be an added advantage
insurance either as a broker agent or tied agent - Call center agents not preferred unless they have a minimum
through phone calls, emails and social media
Sales reports
Achieve daily call targets
Application