Reference: JHB003126-RC-1 Responsible for 1st line hardware and software Helpdesk support as well as provide user support in accordance with company policies and procedures. REQUIREMENTS: A/N, MCSE or equivalent certification will be an advantage. Minimum of 2 year's appropriate experience Driver's
skills will be an advantage End-support: Handle user requests via the Helpdesk system, telephone and e-mail
offering telephonic support to Merchants Previous experience in a technical helpdesk 2 to 4 years experience
Minimum requirements:
The main purpose of the is to resolve IT related issues logged via the Service Desk, remotely and telephonically. IT Desktop and Technical Support Investigating desktop related incidents. Working with OS platforms and administrative functionalities Providing Desktop and Technical Support services Pr
Responsibilities:
Technical Support
Infrastructure Maintenance including system performance monitoring, system backups, and proactive PROBLEM management • Infrastructure Projects including planning, testing, and execution of new builds/upgrades/updates/moves and changes • Infrastructure Support including troubleshooting and incide
escalate to higher-level support or external vendors when necessary.Working from a helpdesk system. Documentation:Create
Reference: MID015742-TB-2 An Impressive IT Consulting House, looking to place an IT Heldesk Team Leader on-site at Client of theirs. Minimum requirements: Matric and associated tertiary qualifications 4 Years' experience in a junior management role supervising a helpdesk team Working Experience in t
Assistant Director: Information Communication Technology (ICT)
Based in Uitenhage – Eastern Cape
SALARY LEVEL 9 (R37 003.00pm) plus 37% in lieu of benefits (R13 691.11pm) = R50 694.11 per month CTC<